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Start with our documentation. If that doesn't solve it, open a ticket.

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Getting started guide

Launch your first instance, SSH in, and run a workload.

Server management

Snapshots, backups, OS reinstall, and firewall basics.

Billing & account

Support response targets

These are target response times by plan tier. Full details live in our SLA.

Support emailsupport@cloud.servervibes.com

Starter< 6h
Business< 2h
Pro< 1h
Enterprise< 15m

Invoices, plan changes, payment methods, and renewals.

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